Avaya Happiness Index makes Edison Awards cut

The Avaya Happiness Index, which securely collects and automatically analyzes customer interaction data from multiple sources across all channels in real time, has been named a 2017 Award Finalist for the Edison Awards. The distinguished awards, inspired by Thomas...

Spotlight on Labour Laws Amendment Bill

The Labour Laws Amendment Bill, first introduced to South Africa’s parliament in November 2015, and has been passed by the National Assembly. If it passes the review process by the National Council of Provinces and authorised by the President, it will ensure...

Time for broadcasters to adopt cloud

Cloud and virtualisation technologies have the potential to entirely reshape the local broadcast industry – changing how broadcasters create, distribute and monetise their video content. “In recent years, cloud computing architectures have shown clear...

Huawei in strategic partnership with IATA

Huawei has joined the Strategic Partnerships Program of the International Air Transport Association (IATA), aiming to use ICT in the development of airports and airlines of the future, enhancing the passenger experience and optimising air cargo operations. IATA is the...

Trends transforming the local security landscape

The South African security industry has been described as cutting-edge, comprising a number of segments from physical- to cybersecurity. The sector boasts a current growth rate of around 15% per annum, and is estimated (in its entirety, including commercial, industry...

Call for data scientist sponsors

South Africa’s first dedicated data science facility Explore Data Science Academy (EDSA) is appealing to corporate South Africa to sponsor 300 data science interns in 2019. The Cape Town-based academy was launched just over six months ago, with founder sponsor...