Nov 3, 2026
Twenty years of loyal service may earn an employee the trust of their colleagues and management, but it does not make them immune to fraud. In fact, the (ACFE) Occupational Fraud 2026: A Report to the Nations found that fraud cases involving employees with more than...
Nov 3, 2026
African governments spend an average of 17% of GDP on public procurement, making it one of the most powerful levers for economic development, industrial growth and job creation (World Bank, The Expanding Role of Public Procurement in Africa’s Economic Development). As...
Nov 3, 2026
Telkom has launched Fibre to the Room, a new value-added service that enables qualifying Openserve Fibre customers to extend fibre connectivity into different rooms in their homes. While traditional Fibre-to-the-Home services bring fibre into a residence, Fibre to the...
Nov 3, 2026
Logistics platform Shiprazor is integrating The Courier Guy Locker into its platform ahead of Black Friday. This gives participating online retailers a collection option for shoppers who cannot be home to receive their orders. The integration will give merchants...
Nov 2, 2026
Customer self-service is not a new phenomenon; it’s just much easier than in years gone by. By Kelvin Brown, customer operations executive at Telviva Yet, despite this, everyone reading this will relate to being “trapped” in a seemingly never-ending loop in contact...
Nov 2, 2026
Zoho has announced a major update to Zoho Analytics, its business intelligence and analytics platform, introducing Agentic Analytics capabilities that connect business data, organisational context, insights and action. The enhanced platform provides a shared...
