Agility is less about speed then preparedness

Many businesses confuse agility with speed. They assume that if they can react quickly, change their priorities, or bring in additional capacity at short notice, they are agile. By Frik van der Westhuizen, CEO of EQPlus But true agility is not measured by how quickly...
Bring dark data into the light before AI can deliver value

Bring dark data into the light before AI can deliver value

With artificial intelligence (AI) moving rapidly from experimentation to strategic priority, today’s businesses are collecting more information than ever before. By Shakeel Jhazbhay, GM: digital business solutions at Datacentrix However, many are overlooking a...

Property data reveals the spatial patterns of banking fraud

Financial criminals are adept at constructing convincing paper trails. Falsified identity documents, fabricated company registrations, AI-assisted forgeries, and ghost addresses can all fool a KYC process built entirely around records. What they cannot fake is...

The amnesia effect: stop treating customers like strangers

We live in an era of personalisation, where businesses seek to provide the best possible customer experience (CX) precisely because consumers have more options than ever before. Yet, many businesses are suffering from operational amnesia without even knowing it,...
When helpful AI tools become a corporate security blind spot

When helpful AI tools become a corporate security blind spot

Generative artificial intelligence (GenAI) has quickly evolved from a novelty to a regular tool in the workplace. It helps with tasks like drafting emails, summarising documents, coding, and data analysis. AI-powered platforms are changing how people work, writes...
SA has too many ways to pay. Will they make cards extinct?

SA has too many ways to pay. Will they make cards extinct?

South Africa has never had more ways to pay, writes Ntombenhle Annegbe-Enahoro, IPP product manager at Ecentric. At the point of sale in 2026, a consumer can tap or insert a card, open a banking app and make a PayShap transfer, scan a QR while deciding to split the...