May 12, 2026
As South Africa prepares to mark World Telecommunication and Information Society Day on 17 May, the conversation around connectivity is shifting from infrastructure to impact. Vuyani Jarana, CEO of Ilitha Telecommunications, says the next phase of South Africa’s...
May 11, 2026
When cloud first hit mainstream business use, companies were told to move fast. Then they were told to move everything. Now, many organisations are discovering what they actually built, and it’s not a modern platform, or a streamlined architecture, and it certainly...
May 11, 2026
What are the many AI voice bots that are about to start helping companies with customer engagement actually going to say? For all the hype and buzzwords around AI, what really counts is everything behind the voice. By Bruce von Maltitz, CEO of 1Stream There’s a...
May 11, 2026
Many South African organisations have long regarded the Skills Development as a regulatory requirement rather than a real opportunity. By Daniel Orelowitz, MD of Training Force Businesses contribute 1% of their payroll each year, but for many companies, the process of...
May 11, 2026
South African customers now expect problems to be solved before they even complain – on WhatsApp, in‑app, or over the phone – often in minutes, not days. Yet many businesses are still struggling to meet these expectations. By Lauren Potgieter, country manager at...
May 11, 2026
As AI agents begin to transact on behalf of customers, anxiety among financial institutions (FIs) is mounting. But banking and payment authentication company, Entersekt, says the industry already has the right foundations to manage the rapid growth of agentic commerce...
