Apr 8, 2021
While almost everyone has heard the phrase: “This call may be recorded for quality control purposes,” while waiting to speak to a business service representative or call centre operator, businesses are starting to appreciate that the effective and...
Apr 8, 2021
Will people return to the office when it’s safe to do so? Since the start of the pandemic last year, organisations and employees across the world have embraced remote work like never before. By Genevieve Koolen, human resources director at SAP Africa Office...
Apr 8, 2021
Fujitsu has introduced a new foundational building block for data-driven transformation. Enhancements to the all-new dual-socket Fujitsu Server Primergy systems provide powerful compute capabilities at the heart of digitally-transformed architectures. The new Primergy...
Apr 8, 2021
Most organisations today understand the importance of customer experience (CX). In fact, research from Gartner shows that 75% of organisations are now able to show that customer satisfaction leads to revenue growth through increased customer retention or lifetime...
Apr 7, 2021
All businesses with employees, customers and suppliers must comply with POPIA, which comes into effect on 1 July 2021. Wendy Tembedza from Webber Wentzel offers a practical guide to the most important aspects. With the commencement date of the Protection of Personal...
Apr 7, 2021
We are past one-year anniversary of one of the biggest corporate shifts in recent history – the mass move to work from home strategies by companies all over the world as a result of the Covid-19 pandemic. By Richard Firth, CEO of MIP Holdings This corporate...
