The shape of consumer consumption is changing

It has become increasingly challenging to meet consumer demand for accessible data and this is changing the shape of service delivery and innovation in 2025, writes Craig Blignaut,  WiFi product manager at Vox. In the first quarter of 2024, one user consumed 411,4...

Why companies are swinging back to on-prem

Cloud is more expensive than companies expected. According to a Citrix survey, companies are turning back the cloud clock, repatriating workloads to on-prem solutions because cloud introduces security risks, isn’t performing to expectations, and is adding more zeroes...
Why most CX research falls short, and how to fix it

Why most CX research falls short, and how to fix it

Would you ever tell a friend you had a “4/5” experience with a company? Of course not. That’s just not how we talk or communicate. Yet, brands and companies continuously rely on these arbitrary ratings to assess customer experience. By Liezel Jonkheid,...

As crypto grows, don’t lose sight of security

As cryptocurrency gains momentum and legitimacy, it’s becoming increasingly important for people to pay attention to financial security, writes Richard Frost, head of technology and innovation at Armata Cyber Security. The Consensus Web3 and Crypto Perception...

Vertiv to stage AI solutions roadshow

Vertiv is bringing it AI Solutions Innovation Roadshow to Johannesburg on 25 March, 2025. The roadshow, scheduled to take place at The Venue Green Park in Sandton, is part of a global series of events designed to educate and equip customers and consultants with...