Keeping up with the customer of the future

Understanding what influences customers will help CEOs navigate organisational strategies and transformation according to LC Singh, global vice chair and CEO of Nihilent Technologies. The corporate tsunami is on its way and expected to significantly disrupt the...

Important considerations for cloud security

Forewarned, as they say, is forearmed – and being well-armed for the barrage of emerging cyber threats is essential as you plot your journey to enterprise cloud services. T-Systems’ AJ Hartenberg looks at the five biggest cloud security consideration....

How to keep IoT devices safe

The Internet of Things (IoT) is rapidly taking off as people and businesses connect everything from their cars, to their home automation systems, and to the Internet. These devices are starting to change how we live and work – allowing us to track our heart...

Transform the call centre with social media

Digital technology is fast transforming the service providers and communications contact centre industry. Social media engagement has already risen by 23% and phone transactions handled by call centres has dropped by 12%, according to Dimension Data’s 2016...

Fujitsu launches nVidia-powered VR-ready workstations

Enabling an new level of creativity and visualisation in the workplace, Fujitsu has introduced two new virtual reality-ready (VR) workstations powered by the latest nVidia professional graphics cards. Joining the Fujitsu line-up of VR-ready workstations are the...

Getting the best out of BI

In an increasingly competitive market, insurers must use business intelligence (BI) to differentiate themselves in the digital age. But how best can the effectiveness of such a solution be measured? Kelly Preston, data analytics manager at SilverBridge, discusses how...