Jan 27, 2016
Although #Great (corporate) Wall of China never trended on underworld Twitter sites, so far as we know, there’s no real doubt that firewalls have well and truly failed as effective ways to secure corporate systems and data. The number of breaches reported daily...
Jan 26, 2016
Delivering a world-class customer experience is the key ingredient to becoming a leader in e-commerce. This is especially the case in smaller economies like South Africa where customers are more valuable and need to be treated with great care. This is according to SA...
Jan 26, 2016
Distributor Drive Control Corporation (DCC) has recently announced the availability of Huawei’s MediaPad T1 Android tablet, available in a 7-inch and 10-inch version. This provides users with the ideal tablet that want their tablet to fit in with the rest of...
Jan 26, 2016
Companies looking to leverage the advantages of advanced analytics and omni-channel communication require a deeper understanding of the customer journey. That’s the latest word on customer service from Quinton Pienaar, CEO of Agilitude a Salesforce.com and...
Jan 26, 2016
Some myths endure for no apparent reason; for instance, the undying myth of the ‘head hunter’ as the sworn enemy of HR. To be fair, this fallacy is challenged by some progressive businesses, but at many firms the old adversarial perceptions remain solidly...
Jan 26, 2016
The drought bringing vast farming regions to their knees has highlighted the importance of better management of the country’s scarce water resources. Kroshlen Moodley, GM: public sector and utilities at SAS, says that while it isn’t possible to combat the...
