Jan 26, 2016
Despite a better understanding of the realities of cloud-based solutions and investment in Africa, some regions, including South Africa, are lagging behind when it comes to adoption. This is according to James McKerrell, CEO of CRS Technologies, who says there is a...
Jan 25, 2016
The concept of the contact centre has evolved dramatically over the decades, from manually operated switchboards to automated call distribution and on to the PABX that has enabled anything from local enterprise huge multinational corporations to centralise customer...
Jan 25, 2016
Paragon Software group has releases Paragon Snapshot for Mac OS X, the industry’s first snapshot technology that allows users to create block-level archives of OS X volumes. With Paragon Snapshot for Mac OS X, incremental backups contain only the blocks that...
Jan 25, 2016
As the world has evolved to become increasingly digital and globally connected, ICT security has become correspondingly more complex, according to Rory Young, portfolio manager: support & enabling services at T-Systems South Africa. With digital pathways into and...
Jan 25, 2016
Technology has long been used to keep track of products in a supply chain. While consumers only see a barcode, it’s the intelligence behind those black lines and numbers that really count. Hennie Ras, director of operations: visibility solutions for IQ...
Jan 22, 2016
API, application program interface, is becoming a buzzword in the IT world, writes Sven Hammar, CEO of Apica System. According to Wikipedia, API is “a set of routines, protocols, and tools for building software applications”. For a more appealing...
