Jul 13, 2015
If you were asked to imagine a computer network, the image that springs to mind would probably be one of a pristine office setting, where networking equipment is kept behind spotless glass doors in a dust- and temperature-controlled environment, says Inus Dreckmeyr,...
Jul 13, 2015
Figures show that contact centre agents have a direct influence on the customer experience. More research is currently being undertaken to find out what contact centre tools, methods and measures are available and can be deployed to assist an organisation achieve the...
Jul 13, 2015
For business, getting customers through the door is crucial to success. Perhaps even more important is keeping them coming back. This is where delivering excellent customer services comes in. Fantastic customer service makes your customers believe that you are...
Jul 13, 2015
Digital commerce solutions provider, Argility, has announced a strategic partnership with Relex Solutions – a leading European supplier of forecasting, optimisation and automated replenishment solutions. This move enables Argility to provide powerful supply...
Jul 13, 2015
CA Southern Africa has announced that CA Technologies has been positioned by Gartner in the Leaders quadrant of the Magic Quadrant for IT Project and Portfolio Management Software Applications, Worldwide. The report evaluated CA Project and Portfolio Management (CA...
Jul 13, 2015
Riverbed Technology, the leader in application performance infrastructure, has introduced a new portfolio of professional consulting services to help customers maximise the value of their Riverbed solutions for improved business performance by optimising application...
