IVR mistake SA companies make

Studies conducted by research company JD Power & Associates indicates that interactive voice response (IVR) accounts for 27% of US customers’ total call experience. From a South African perspective, local business owners need to pay attention to the increased...

Asus ROG announces Maximus VIII Z170 Series

Asus Republic of Gamers (ROG) have announced the Maximus VIII Hero, Maximus VIII Ranger and Maximus VIII Gene, three new gaming motherboards based on the latest Intel Z170 Express chipset and engineered with multiple exclusive technologies to deliver epic overclocking...

Security management platforms

In the realm of security and security solutions, change is constant – systems continue to advance, threats evolve and business security priorities are continuously revised to defend and protect against new challenges. To maintain agility, maximise security system...

Nokia Networks expands LTE NIB solution

Nokia Networks has expanded its LTE network in a box (NIB) solution by integrating the BeOn communications suite offered by its public safety partner Harris Corporation. The compact, rapidly deployable LTE NIB now offers BeOn land mobile radio-like (LMR) applications,...

Successful sales in a tough economy

When a country’s economy is challenged, business becomes difficult for most industries – perhaps, most of all for the sales industry, which relies on the economic position of its clients. Thus, the economic climate is a crucial component in determining the sales...

Workonline, FibreCo partner for savings

Terrestrial connectivity service provider Workonline Communications has built its success on a combination of highly skilled engineers and strong partnerships with other important network providers. One of these providers is FibreCo Telecommunications, who assists...