Visual comms breaks free of the boardroom

High-quality videoconferencing is leaving the boardroom and hitting smart devices everywhere – from your smartphone and up. And the smart telecoms providers are getting in on the act. It all begins with a little thing called WebRTC, says Rob Lith, business development...

It’s all about the who and the woo

“Did you know that it costs more to gain a new customer than to have a devoted one? So, why then are budgets, in general, spent more on attaining new customers’ attention than offering attention to its current customers?” asks Ebrahim Dinat, COO at contact centre...

Increase vigilance to avoid being hacked

The term “heist” conjures up images of slick professionals outsmarting and conning banks, government agencies, casinos, organisations and individuals, before robbing them and getting away with wads of cash. The film industry has, in general, established the genre as...

Avanade helps Henkel with digital journey

Avanade, a leading global provider of innovative digital services, business solutions and design-led experiences, is working with Henkel AG on its digital journey by empowering employee productivity and collaboration in new ways with Microsoft Office 365. With a...

Eaton integrates with SimpliVity solution

Power management company Eaton has announced its integrated power management solutions are validated to operate with SimpliVity’s leading hyperconverged infrastructure solution. The industry’s first power management solution to receive validation with a hyperconverged...

Five questions to ask before clicking a link

In today’s world of advancing cybercrime, URLs can lead to password and data theft as well as drive-by-download malware attacks, says Carey van Vlaanderen, CEO, ESET Southern Africa. Before you click on a link, as yourself these five questions: Do you trust the person...