May 5, 2015
When transacting online, customers expect a smooth, quick and unfettered service from the moment they enter the site to the fulfilment of their request, whether it’s a banking or shopping experience.Zane Zietman, chief operating officer of Digital Planet, leaders in...
May 5, 2015
Keep your head down My business is running Microsoft Dynamics ERP and works great for running my business from an operational perspective, but I need insight into my business. My CIO and CFO have employed multiple report writers, but there are just too many tables and...
May 5, 2015
South African based ICT company, Elingo implemented CRM to assist their company in making information management more structured, focused, and strategic, says Resolve Immix. Elingo are specialists in enterprise multimedia contact centres and enterprise IP telephony....
May 5, 2015
With POPI on the horizon, businesses are looking to technology to prevent and control the unauthorised use of information, be it accidental or deliberate. A solid chain of security links is vital in preventing any breaches, and data loss prevention (DLP) is one of the...
May 5, 2015
Organisations today are faced with the need to engage with customers in realtime and develop products and solutions dynamically to meet changing requirements, says AJ Hartenberg, portfolio manager: Data Centre Services at T-Systems in South Africa. The challenge lies...
May 5, 2015
Paying bills or shopping online, or via your cellphone with your credit card, is convenient and most of us use it on a regular basis. “What all these methods of payment have in common is that sooner or later they will make use of cellular technology, either as the...
