Jan 27, 2025
Supply chain industry body SAPICS has announced Thato Moloi as its new president. Moloi, who has served on the SAPICS board of directors for almost three years, takes over from outgoing president MJ Schoemaker. Moloi comments: “Today’s turbulent supply chain landscape...
Jan 27, 2025
Customer engagement across multiple touchpoints is emerging as one of the most important ways that retailers can differentiate themselves from their competition. Those that offer a seamless omnichannel experience will be able to grow wallet-share, build customer...
Jan 27, 2025
2025 will be the year of AI maturity in the enterprise. The evolution of AI has reached a point where increasingly, AI-powered agents will have the capabilities that make them indispensable to knowledge workers. Agentic AI leads this charge by spearheading the use of...
Jan 27, 2025
Giving people the right tools and creating effective work environments is more than a matter of convenience, it’s a strategic investment. When teams are supported with appropriate technology and conducive workspaces, they are happier and less frustrated, which...
Jan 24, 2025
With artificial intelligence (AI) changing the way industries work, IT teams are under increasing pressure to find a balance between embracing new technologies and keeping systems safe. While AI promises to enhance efficiency and decision-making, its rise also...
Jan 24, 2025
We live in a time when attracting and retaining top talent across a multi-generational, increasingly mobile workforce is massively challenging. By Noori Allie, customer service executive at Achievement Awards Group and Reshni Singh, CEO of BPESA It’s a global...
