Nov 6, 2014
Local telecoms provider Euphoria Telecom will be addressing delegates at the second Call Centre Excellent Summit to be held from 18 – 20 November 2014 at the Empire Executive Hotel in Johannesburg, South Africa. Euphoria Telecom will be doing a live...
Nov 6, 2014
Video conferencing has traditionally been a hardware-centric technology solution. But, over past couple of years, there has been an inexorable shift in interest and demand for software and services-based video conferencing solutions. This is according to Nicolette...
Nov 6, 2014
Cambridge Broadband Networks (CBNL), the global leader in point-to-multipoint (PMP) microwave networks, has announced the launch of the latest update to its market-leading VectaStar platform, which increases hub site capacity to 14,4Gbps and improves its maximum range...
Nov 6, 2014
Shopping in person is fast becoming an alien concept for today’s time-pushed, convenience-hungry consumer, says Martin Walshaw, senior engineer at F5 Networks. The latest forecasts by eMarketer claim that worldwide business-to-consumer (B2C) e-commerce sales will...
Nov 6, 2014
Open source software specialist Obsidian Systems has been listed as an official supporter of the Open Source Software for South Africa (OSSSA) organisation and has joined a growing network of supporters and collaborators championing the value of OS in trade, industry...
Nov 5, 2014
Some deals are just too good to be true – and contact centre promotions are no exception. Companies struggle figuring out the true costs behind confusing cloud promotions, long-term contracts, add-on capabilities and figuring out why set-up fees are so high....
