Jan 5, 2015
Shifting enterprise IT infrastructure and assets to cloud-based architecture is a trend gathering momentum among enterprises worldwide, says AJ Hartenberg, portfolio manager: Data Centre Services at T-Systems in South Africa. It enables faster, more flexible...
Jan 5, 2015
CommVault has announced its continued industry leadership in technical support and services with a 97% customer satisfaction rating based on the results of the company’s 2014 support services survey. The rating marks the fourth consecutive year that CommVault has...
Dec 29, 2014
BlackBerry has launched the BlackBerry Classic, a no-nonsense smartphone built to meet the needs of productive people who appreciate the speed and accuracy that can be found with a physical QWERTY keyboard. “We listened closely to our customers’ feedback to ensure we...
Dec 29, 2014
Two recent incidents, where customers have lashed back at well-known brands for bad customer service, have put the need for improved processes in the spotlight. Customers are no longer willing to accept sub-standard service and the proliferation of social media is...
Dec 29, 2014
In this article, Servaas Venter, country manager of EMC Southern Africa, debunks the three common preconceptions around flash storage as businesses wake up to its potential to improve business performance, create competitive advantage, reduce risk and save them money....
Dec 29, 2014
Creditors take heed: Not understanding business rescue and the Companies Act 71 of 2008 could see you voting against the business rescue plan. A creditor could be forced to sell his voting interests and claims against the company for little or no value to any affected...
