The top 10 outsourcing myths debunked

Outsourcing is surrounded by misconceptions. Dispelling these is crucial for businesses to make informed decisions about outsourcing and to fully leverage its many potential benefits. Clinton Cohen, CEO of iContact BPO debunks 10 of the most common outsourcing myths,...

The financial upside of refurbishing IT assets

Electronic devices are everywhere, yet many older models are often left unused in storage rooms. By Ryan Birkenbach, ITAD manager at Desco Electronic Recyclers While these tools are essential for business operations, their limited lifespan presents a challenge: what...

Costly last-mile delivery challenges e-commerce

Last-mile delivery is one of the costliest areas of the supply chain. The combination of multiple delivery routes, packing and packaging, and dispatch waiting times saddles ecommerce businesses with prices that, on average, range from R90 to R900 per package....

Security could stunt telco financial services adoption

Africa’s thriving telco sector continues to go from strength to strength. From a base size of $63,17-billion in 2024, the sector is expected to reach $82,34-billion by 2029 as the continent’s youthful population continues to adopt mobile tech at an...

Should cybersecurity be linked to executive incentives?

Following major cyber-attacks, some large organisations around the world have started attaching cybersecurity assurance metrics to their executives’ short-term incentive plans (STIPs). According to Fortinet’s 2024 Cybersecurity Skills Gap Report, approximately 50% of...

Tourism could be a catalyst for economic growth

As the economy starts to show some green shoots, Tourism Month offers a good opportunity to start collaborating about how to realise this sector’s enormous potential. By Ross Volk, MD of MSC Cruises South Africa I don’t think it’s an exaggeration to say that tourism...