Jun 26, 2026
Modernisation is a discussion that every business’s IT team has at some point. Ten to fifteen years ago, those discussions centred on cloud computing and how hyperscale cloud environments and tools could usher in a new era of agility, security and scalability. By...
Jun 26, 2026
A phone call regarding an overdue account is generally one of the most dreaded conversations a consumer can have. Even when a missed payment is merely an oversight, the interaction feels deeply personal and embarrassing. Yet, as South Africa grapples with an...
Jun 26, 2026
Businesses are surrounded by data. Every sale, invoice, customer query, late payment, abandoned cart, product return and service complaint leaves a trail. By Professor Yudhvir Seetharam, chief analytics officer at FNB South Africa Together, these signals should help a...
Jun 26, 2026
Agentic AI adoption is moving faster than many organisations are prepared for, and while the technology promises major productivity gains, the risks need to be carefully weighed. Cliff de Wit, chief innovation officer at Accelera Digital Group (ADG), says businesses...
Jun 26, 2026
It’s becoming a mistake to believe that a “human-in-the-loop” (HITL) strategy for managing the risks of agentic artificial intelligence (AI) within organisations is viable. As agentic AI expands, integrates and improves, relying on HITL oversight to avoid...
Jun 26, 2026
Artificial Intelligence (AI) may be transforming the workplace at record speed, but according to leadership and communication specialists, the organisations that will thrive in the years to come won’t necessarily be the ones using the most advanced AI tools, but the...
