May 27, 2014
IT service management (ITSM) enables organisations to improve service delivery and increase customer satisfaction, says Edward Carbutt, executive director at Marval South Africa. In a world where the customer has become more demanding and discriminating than ever...
May 27, 2014
Since the Agile Manifesto was written in the US in 2001, Agile software development methodology has become a mainstay of innovative, high-energy developers the world over. Agile methodology refers to a development process focused on iterative changes and updates, and...
May 27, 2014
Econz Wireless and Hisense Mobile have announced their partnership to deliver the full suite of Econz mobile time and attendance management solutions on the Hisense range of Android smartphones. Harry Lane, vice-president of Global Channel Sales at Econz says; “We...
May 27, 2014
Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organisations, announced its support for Microsoft SQL Server 2014 in its new Epicor ERP version 10 release introduced here today at the...
May 26, 2014
Major companies are increasingly looking to outsource their call centres to South Africa, with the country’s English premium voice quality being highlighted as one of the major drawing cards. This is according to Andrew van Niekerk, a director of Teleforge...
May 26, 2014
There could be serious operational, financial and legal implications for businesses that actively outsource a large proportion of their operations to third party service providers, particularly some critical business activities once the new Protection of Personal...
