Jun 25, 2026
Burnout has become one of the defining workplace challenges, particularly in knowledge-intensive industries where employees are expected to think critically, solve problems rapidly, and remain constantly connected. Global research indicates that between 55% and 66% of...
Jun 25, 2026
In 2026, contact centre leaders are being pulled in two directions at once, writes Lauren Potgieter, country manager of Infobip South Africa. Executives are demanding AI‑driven efficiencies, while customers expect more human, empathetic support than ever. The only way...
Jun 25, 2026
AI has made software creation faster and more accessible, but speed is not the same as quality. The competitive advantage is shifting from who can write code to who can define the problem, guide the build, test the output, manage risk and keep the system maintainable....
Jun 25, 2026
Traditionally, cyber recovery planning has been centred on data, systems and infrastructure, yet the one element that determines whether any recovery can actually begin is identity. By Shola Khosa, senior solutions architect at Data Management Professionals South...
Jun 24, 2026
South Africa’s STEM industries sit at the centre of economic growth, innovation, and competitiveness. They shape the technologies, systems, and infrastructure that drive business and society forward. Yet despite the strategic importance of these sectors, women remain...
Jun 24, 2026
We use AI to work faster, not harder. It does the heavy lifting so we don’t have to. It’s our go-to for planning finances, finding recipes, planning travel itineraries, hacking DIY projects, and even troubleshooting personal dilemmas. By Michael Rossouw, senior...
