SA’s AI rules won’t land until 2027. waiting for them is a choice

Phone your bank, your medical aid or your insurer this week and there is a fair chance the voice that answers will not be human. It will ask for your ID number. It will pull up your balance, your claims history, the last three conversations you had with the brand. By...

Local AI surveillance expands from security to business intelligence

South African non-profit security provider CAP has transformed its traditional SmartGuard surveillance infrastructure into an artificial intelligence-powered business intelligence platform that helps organisations improve operational efficiency, safety, compliance and...

Trade credit insurance a strategic business growth tool

South African businesses have never had the luxury of operating in a predictable environment, writes Luke Morawitz, country manager and head of credit at Allianz Trade South Africa. Economic growth has remained subdued for years, competition has intensified across...
Why great banking apps no longer win customers

Why great banking apps no longer win customers

For many years, digital banking was defined by one question: does your bank have an app? Today, that question has largely been answered. Every major South African bank offers a capable mobile banking platform, digital payments, self-service functionality and online...
Autonomous AI agents will drive the next productivity surge

Autonomous AI agents will drive the next productivity surge

Prompt‑driven AI cannot deliver the reliability, scale or governance that modern enterprises need. Productivity gains have plateaued, operational risks are rising, and global competitors are already moving into a new phase of AI maturity built around autonomous...