Jan 10, 2025
By getting certain fundamentals right, companies can deliver a great customer experience (CX) no matter what industry or region they operate in. Wayne Haw, regional director for CX customer success: Middle East and Africa at SAP, unpacks what it means to deliver a...
Jan 10, 2025
Protecting small and medium-sized enterprises (SMEs) from cyber threats goes beyond traditional firewalls. A zero-trust approach is now essential, offering enhanced security against insider threats and risks associated with remote work. Despite the initial investment,...
Jan 10, 2025
Ransomware has been around for 35 years, with the first known case involving the AIDS Trojan. This malware was spread using physical disks, pretending to be software to assess people’s risk of developing AIDS. Since then, ransomware has become a major cyber threat,...
Jan 10, 2025
Developers and web operations (WebOps) specialists face a challenging year as organisations strive to drive more value from their ICT investments, ramp up cloud migration, fortify cybersecurity, and address sustainability and environmental imperatives. By James...
Jan 10, 2025
Many e-commerce platforms experience elevated levels of cart abandonment because they fail to consider the perspective of the buyer. In much the same way that software can be far removed from the actual needs of the end user, so disconnects occur between online...
Jan 9, 2025
In 2025, the business world will transform rapidly, thanks to exciting advancements in technology. With AI leading the charge, a collection of groundbreaking trends is set to redefine how we think about IT strategies. Warren Bonheim, MD of Zinia, shares six trends...
