Jan 9, 2025
Emotional intelligence (EQ) has become a critical skill for modern leaders aiming to advance their careers. In an era where technology manages routine tasks, EQ is what differentiates leaders by enabling them to inspire, engage, and create cohesive teams, writes...
Jan 9, 2025
Around the world, telecommunications service providers are constantly evolving, adapting reconfiguring themselves to meet new industry and client expectations. At the same time, telecoms are drivers of innovation; they have to keep up with the latest trends, and...
Jan 9, 2025
LG Electronics (LG) is showcasing its latest innovations powered by AI at CES 2025. Themed “Life’s Good 24/7 with Affectionate Intelligence,” LG is illustrating how the company is providing convenience and new customer experiences by integrating AI into everyday life....
Jan 9, 2025
Can global payroll truly exist in an era where business is increasingly international, and employees work from more places and locations than the office? More specifically, organisations need a single, global payroll platform with configuration, scalability, and...
Jan 9, 2025
At CES 2025, HP Inc launched new AI PCs and solutions. With HP’s newest EliteBooks, fast presentation creation, personalised emails, and a built-in recording studio are possible with a click of a button, alongside built-in security and intelligence thanks to Wolf...
Jan 8, 2025
With companies such as Microsoft, AWS, Google and Salesforce all releasing autonomous agent capabilities across their offerings, it’s clear that the Agentic Age has finally dawned. By Ryan Falkenberg, CEO of Clevva Within the contact centre industry, the implications...
