This is why your business may get hacked

No matter how big or small, any business can be a target for cyber attackers. While some business owners think they’re too small to be noticed, the numbers tell a different story. In 2023 alone, over 343-million people fell victim to cybercrimes, and it...

Could women be the key to solving developer skills shortages?

Problem-solving, which is at the heart of coding, can only flourish with a more diverse workforce that brings new ideas to the table, writes Mvelo Hlophe, CEO at Zaio. The demand for software developers is increasing worldwide, particularly in the technology industry....

Mimecast adds AI to risk management with Aware acquisition

Mimecast has acquired Aware, an AI collaboration security platform, as it aims to help customers manage and mitigate human-centered security risks. Financial terms of the deal were not disclosed. “In the modern digital workplace, businesses’ most critical...
Telcos must embrace data-driven CX strategies

Telcos must embrace data-driven CX strategies

Customer experience (CX) plays a crucial role in determining success in today’s interconnected world of modern telecommunications. As consumers increasingly demand seamless connectivity and personalised service, innovative CX solutions must become a top priority...

New MVNO offers more choice, rewards

C-Connect has launched as South Africa’s newest virtual mobile network operator (MVNO). The prepaid, SIM-only brand leverages C-Cell’s network infrastructure and rewards customers with 10% of their airtime of data purchases with its in-app currency...

AI modelling boosts next-gen AI systems

Imagine a scenario where you need to contact a call centre regarding a complex billing issue, writes Chris Wiggett, head: data and analytics at NTT Data in Middle East and Africa. But first, an AI agent immediately analyses your query, finds relevant information in...