Digital tipping arrives at Sasol forecourts

Digital tipping arrives at Sasol forecourts

Sasol, is rolling out Tipped, a digital tipping solution that makes it easy and convenient for customers to tip petrol attendants straight from their smartphones. Tipped is a digital tipping and payment solution for workers to receive gratuities, using a QR code and a...

AI-powered translation eliminates CX language barriers

Global customer service provider Transcom has partnered with Avaya and Sabio Group to create an AI-powered, real-time translation solution that can enable contact centre agents from anywhere in the world to converse with customers in over 100 languages. The solution...

Smart homes need smart security

Smart geysers, pool pumps, doors, fridges, washing machines and gates are opening the door to a whole new world of efficiency but they do present a risk, writes Craig Blignaut, product manager for WiFi at Vox. There are more than 400-million smart homes globally. In...

Database sharding: A modern solution for managing massive data

Let’s take a moment to break down the age-old question — how to manage and scale their databases efficiently. With data volumes expanding traditional databases are struggling to keep up, often leading to slower performance and higher costs. By Reven Singh, technical...
The strategic relevance of managed detection and response

The strategic relevance of managed detection and response

As cyber threats evolve, organisations recognise the value of proactive and managed security solutions, making managed detection and response (MDR) a strategic choice for many. This service is gaining traction for several reasons, writes Paul Stuttard, CEO of Duxbury...

SafeQuip launches lithium-ion battery fire extinguishers

SafeQuip has launched the SANS 1910-2022 approved Lith-Ex fire extinguisher range, which carries NTA 8133:2021 (KIWA/POOO55865) test approval, In today’s tech-driven world, lithium-ion batteries power various devices, such as mobile phones, power tools, and...