Why your business needs to automate in 2024

Why your business needs to automate in 2024

For businesses that haven’t yet embraced it, 2024 is the time to make automation a priority, writes Dean Richards, CEO of Ricoh South Africa. Automation is a crucial tool that helps companies stay efficient and competitive. It simplifies routine tasks, freeing...

Gen Z demands a rethink of permanent employment

Workers had barely adapted to a remote and hybrid workplace before businesses demanded more time in the office, writes By Gary Silbermann, co-founder and innovation director at One Degree. Tech big hitters such as Dell and Tata Consultancy Services have warned workers...

The impact of cybercrime on employee health and happiness

Not only is cybercrime bad for business, but employees also pay the price. Researchers have identified a correlation between the spectre of cybercrime and employee health and wellbeing. Stress, fear, and uncertainty are leading to poor health, such as burnout,...
Don’t import skills, grow them at home

Don’t import skills, grow them at home

There is no doubt that South Africa faces a skills crisis, especially when it comes to digital knowledge that will revolutionise the world. Yet sourcing international professionals to fill the local digital skills gap is not sustainable in the long run, writes Ursula...

Omnichannel could improve debt collection, customer service

South Africa narrowly escaped a technical recession, according to the latest figures released by Stats SA in early March. By Martie De Beer, executive: contact centre at Telviva Recession or no recession, growth is just not high enough to improve economic conditions...

Battling the persistent threat of N-Day vulnerabilities

While zero-day exploits often dominate headlines, N-day exploits, which involve the use of long-standing and known vulnerabilities, may pose a significantly greater security risk to organisations. N-day vulnerabilities offer virtually free-for-all access for...