Jan 26, 2024
Communication with customers is central to any business, writes Sean Manley, national sales and account manager at GhostDraft. Managing this communication carefully is crucial, especially as the number of customers grows and the world increasingly navigates to online...
Jan 26, 2024
In a world where the unexpected has often reshaped history, “Black Swan” events are a stark reminder of our collective vulnerability to the unforeseeable. These events, defined by their rarity, severe impact, and the widespread post-event perception that...
Jan 26, 2024
In MTN’s Central Region, which includes the Free State, Northern Cape and parts of North West, network sites with resilience are now achieving above 98% network availability daily and improving from 92% network availability. This is the result of MTN’s...
Jan 25, 2024
Over the coming 12 months, generative AI will drive transformation across all industries, boosting efficiency and productivity. Tailoring and personalising customer interactions faster and at scale, workers are quickly realising the benefits. By Linda Saunders,...
Jan 25, 2024
Artificial intelligence (AI) is changing the world. The last two decades have laid the infrastructure to give over 5-billion people access to digital services through smartphones and the Internet. By Timbo Drayson, CEO and co-Founder of OkHi This has primed the world...
Jan 25, 2024
South African unified communications and collaboration (UC&C) company Telviva has announced that, as a technology partner to Vodacom Lesotho, it has assisted Vodacom Lesotho with the activation of the Vodacom One Connect business solution within the Vodacom...
