Omnichannel could improve debt collection, customer service

South Africa narrowly escaped a technical recession, according to the latest figures released by Stats SA in early March. By Martie De Beer, executive: contact centre at Telviva Recession or no recession, growth is just not high enough to improve economic conditions...

Battling the persistent threat of N-Day vulnerabilities

While zero-day exploits often dominate headlines, N-day exploits, which involve the use of long-standing and known vulnerabilities, may pose a significantly greater security risk to organisations. N-day vulnerabilities offer virtually free-for-all access for...

Backups are your digital safety net

In an era where digital assets underpin the fabric of modern society and data serves as the lifeblood of both individuals and enterprises, the imperative of robust data security measures cannot be overstated. So much so that the Veeam Data Protection Trends Report...

Competition Commission publishes revised Public Interest Guidelines

On 20 March 2024, the Competition Commission of South Africa (Commission) published revised Public Interest Guidelines relating to merger control (the Revised Guidelines). The Revised Guidelines follow the Draft Public Interest Guidelines (the Draft Guidelines), which...

How AI is impacting recruitment

In an era defined by rapid technological advancements, the integration of artificial intelligence (AI) is proving to be transformative across various industries. AI could enhances many functions rather than replacing real people, and this is true for the world of...
Safeguarde company devices in the face of cyber threats

Safeguarde company devices in the face of cyber threats

In an increasingly interconnected world where digital devices often serve as the lifeblood for many businesses, some of the most significant vulnerabilities for cybercrime lie in the devices entrusted to employees. From laptops to smartphones, these devices often...