Apr 6, 2023
Smart BACS investments offer organisations a single view to proactively run and manage entire building portfolios, campuses and individual buildings, writes Warren Miller, solutions architect at Altron Managed Solutions. Organisations seldom need convincing about the...
Apr 6, 2023
Contact centres have evolved significantly over the years because of changes in technology, business needs and customer expectations. By Navinder Singh, GM of In2IT Technologies While voice remains a critical component, many customers now prefer to interact via email,...
Apr 6, 2023
The launch of ChatGPT late in 2022, and the tremendous interest it provoked, inaugurated what one will one day see as the Age of Artificial Intelligence (AI). AI will make it easier to generate outputs in virtually every industry, creating a challenge for reward...
Apr 6, 2023
The convergency of OT (operational technology) and IT in industrial environments offers numerous and tangible benefits. Plus, when 4IR technologies are added to the mix, the sky becomes the proverbial limit. By Hennie Colyn, direct sales executive Process Automation...
Apr 6, 2023
Social media users have been warned to be careful about what they post online as “cybervetting” increases. A recent study found that 79% of employers reject a potential candidate based on their social media content. Companies continue to use social media...
Apr 6, 2023
Everyone has heard about cloud computing and how it has changed the world, and how a changing world has, in turn, accelerated the evolution and uptake of the cloud. From large, critical customer-facing applications to internal collaboration tools such as video...
