Modern businesses deliver exceptional CX across multiple touch points

The events over the past two years have seen a shift in how brands and consumers interact and engage with each other, with rapid growth in e-commerce necessitating the need for underlying digital transformation within organisations. By Heath Turner, digital platforms...

ERP and technology trends that will shape 2023

Following year of supply chain disruptions, a humanitarian crisis in Ukraine and record-breaking inflation, 2023 does not look to be very different for manufactures and distributors as they are hampered down by various stages of load shedding. By Mark Wilson, CEO of...

The office as a service, not a space

Months after most countries have lifted the last of their Covid-19 restrictions, it’s clear that many people have returned to working in a central, physical office for at least part of the week. By Andrew Bourne, regional manager of Zoho You only need to look at...

Trends impacting the future of payroll

The payroll industry is known for “moving slowly”. However, even though, aside from ongoing legislative changes, it can appear like not a lot is happening or changing in the world of payroll, the industry is not immune to the continual technological...

Super malicious insider presents a very real and scary risk

Companies have become increasingly aware of the risk malicious insiders pose and with a potential economic downturn that will drive significant layoffs, it has never been more important for business leaders to understand the impact malicious insiders can have on a...

Looking ahead to 2023

As 2023 moves forward, the events of the last couple of years have left their mark with staffing shortages, inflationary pressures, supply chain disruption, and geo-political unrest. By Mandy Duncan, Aruba country manager South Africa These dynamics have accelerated...