Customer communication management builds banking platform trust

Everyone knows what businesses like Uber and AirBnB are – they are platforms that connect vendors who have something to sell with people who want to buy those goods and services. By Peter Ottermann, chief technology officer at GhostDraft This platform concept...

Landmark judgment could overhaul maternity, paternity leave provisions

In a judgment with constitutional significance for the workplace, the High Court has ruled that all parents, irrespective of gender, should be entitled to four months of parental leave from their employers. By Deon Visagie, partner, Joani van Vuuren, senior associate,...

What motivates cybercriminals?

Who are the hackers plaguing businesses and individuals with a relentless cycle of attack and manipulation? By Heino Gevers , senior director: customer support at Mimecast According to Mark T Hofmann, a business psychologist that specialises in profiling...

Expanding cellular IoT applications in the SA energy sector

Despite the continuous scourge of load shedding, South Africa remains one of the three largest energy producers and suppliers on the continent. With every industry sector requiring electricity to remain operational and competitive, thoughts must turn to how best to...

Turn the browser into a security endpoint

As a consumer application, the web browser has long created security challenges for enterprises. The enterprise browser is set to change that, writes Patrick Evans, CEO of SLVA Cybersecurity. It is ironic to note that the browser has become the most commonly used...

SAP adds GenAI developer tools

At the SAP TechEd event in 2023, SAP SE announced a comprehensive series of generative AI capabilities and advancements aimed at empowering developers of all skill levels to supercharge their businesses in the age of AI. “Today’s dynamic technology and...