Future-proof your supply chain, check suppliers’ ESG credentials

In today’s sustainability-conscious world, those businesses that produce unnecessary waste are living on borrowed time. Failing to secure environmentally-viable supply chains will quickly see an organisation out in the cold, such is the focus that is now placed...

Uber selects Oracle Cloud Infrastructure

Oracle and Uber Technologies have announced a seven-year strategic cloud partnership to accelerate Uber’s innovation, help deliver new products to market, and drive increased profitability. As Uber continues to grow and enter new markets, it is increasingly...

Skills development in IT key to customer service and a circular economy

Information technology (IT) skills remain in very short supply in Kenya, with a lack of senior technical resources available in-country to provide skills development and transfer. Sending people overseas to receive vendor certifications is cost-prohibitive, and while...

Cybersecurity questions executives should ask in 2023

Modern organisations rely heavily on digital systems to keep them fast, flexible and competitive, but such systems also make them more vulnerable and open to various risks, including connectivity failure, data loss and fines for legal failures. In particular,...

Using the company email account? Yes, your boss can read your mail

Email is an immensely powerful tool that helps you function as an employee. It connects you with customers, helps you plan your day, and lets you collaborate with colleagues. It also isn’t private, isn’t yours, and can be opened up and read by anyone in...

Will ChatGPT kill the customer service agent?

ChatGPT, the latest artificial intelligence (AI) application, has grabbed the world’s attention. You may have seen ChatGPT write new song lyrics in the style of your favourite artist (something they don’t always appreciate) or read that it’s passing...