Jul 24, 2023
South-Africa is well known as an important global partner at the forefront of astronomy, with both optical and radio astronomy centres finding a home in the country’s sparsely populated Northern Cape. Local communities surrounding the Radio Astronomy Project,...
Jul 24, 2023
Did you know that your company’s printers, copiers, and multifunction printers (MFPs) could be just the gap a hacker needs to access your systems? Printers and MFPs are just as vulnerable to threats as any other connected device. But they are among the most...
Jul 24, 2023
For years, growing customer expectations have resulted in a multitude of customer experience initiatives, ranging from loyalty programmes to personalised pricing. While these have all been effective to one degree or another, their success is tied into how effectively...
Jul 24, 2023
A survey conducted by Gartner has found that chatbots will become the primary customer service channel for about a quarter of the world’s organisations by the year 2027, having evolved over the past decade into a critical technology component of a service...
Jul 24, 2023
Over the past few years, Managed Service Providers (MSPs) have had to significantly up their game not just to keep pace with a rapidly evolving world but also to offer their customers the peace of mind that no matter where or when they are accessing the internet, they...
Jul 21, 2023
Leadership and management are two terms that we are familiar with and are often used interchangeably. Ellené Pienaar-Carstens, from Bizmod Development (BizDev) says that while both are important to the success of an organisation, they are very different approaches to...
