Apr 11, 2023
Generative AI tools, like ChatGPT, can massively improve an enterprises’ productivity and competitiveness but only if we have a realistic view of the technology’s risks and limitations. By Michael Langeveld, chief technology officer at Hewlett Packard...
Apr 11, 2023
The growth of application programming interfaces (APIs) continues unabated. However, as new regulations like PSD3 gather momentum, the call for API standardisation could be the next catalyst for an innovation leapfrog. And South African businesses who place designing...
Apr 11, 2023
When talking about a move to the cloud, the words subscription and consumption are used as key differentiators, but they are also used as interchangeable verbs that seemingly describe the same thing when in fact, they are, by their nature, completely different...
Apr 6, 2023
Smart BACS investments offer organisations a single view to proactively run and manage entire building portfolios, campuses and individual buildings, writes Warren Miller, solutions architect at Altron Managed Solutions. Organisations seldom need convincing about the...
Apr 6, 2023
Contact centres have evolved significantly over the years because of changes in technology, business needs and customer expectations. By Navinder Singh, GM of In2IT Technologies While voice remains a critical component, many customers now prefer to interact via email,...
Apr 6, 2023
The launch of ChatGPT late in 2022, and the tremendous interest it provoked, inaugurated what one will one day see as the Age of Artificial Intelligence (AI). AI will make it easier to generate outputs in virtually every industry, creating a challenge for reward...
