Prioritise customer security for Black Friday, festive sales

Prioritise customer security for Black Friday, festive sales

As online businesses gear up for Black Friday and the festive season, this is the time to prioritise security – and make sure customers know exactly what measures you’ve put in place, writes Caesar Tonkin, MD of Armata Cyber Security. Consumers are prioritising the...
Private sector could lead SA’s skills revolution

Private sector could lead SA’s skills revolution

South Africa, I believe is at a talent and innovation tipping point, writes Ntsako Baloyi, senior manager in the technology business at Accenture, Africa. If we don’t act now, we risk falling even further behind in the global race for competitive advantage. To put it...
Strengthening network helps in the ransomware fight

Strengthening network helps in the ransomware fight

Ransomware is becoming a major headache for businesses in South Africa. Recent research from Interpol shows that, on average, cyberattacks on organisations across Africa have surged by 23% year-on-year, with ransomware quickly becoming one of the most prevalent...

Role of the CISO in today’s business environment

In an increasingly digital world, cybersecurity has become a paramount concern for organisations of all sizes. By Nelesh Baichan, group CISO for Digital Resilience and DSG Cyber threats are evolving rapidly, encompassing sophisticated attacks like ransomware and...

How to stop bad things happening to good businesses

Many businesses, particularly smaller ones, often fail to recognise the importance of cybersecurity. Research indicates that most small and medium-sized enterprises invest less than £500 annually in cybersecurity. This underinvestment is typically due to indifference...

Personalised messaging key for better CX

The customer service landscape is transforming, with businesses shifting from merely solving problems to delivering proactive, personalised customer experiences. This shift is driven by the personalisation revolution, where tailoring interactions to meet individual...