True customer enablement starts on the inside

The telecommunications industry is renowned for being slow and transactional, where larger players set the terms in a cold, utility-driven relationship. By Graeme Thomson, chief operating officer at Backspace Technologies However, as organisations of all sizes will...

SA SMEs use AI but many still don’t know where it fits

More than half of South African small businesses are now using AI tools daily or weekly, but many are still struggling to understand where the technology fits into their operations. Xero’s 2026 State of South African Small Business report found that 52% are...

Commercial solar decisions should start with the cost of downtime

Businesses evaluating solar investments should look beyond electricity savings and also assess the true cost of power interruptions, according to Shaune Bouwer, commercial engineering manager at Stage Zero. While residential solar projects are often measured by their...
SA’s biggest tech story is playing out in the sky

SA’s biggest tech story is playing out in the sky

There are some major economic transformations that don’t announce themselves. No fanfare, no keynote, no billionaire standing in front of a very large screen. They just quietly become the thing that everything else depends on. Roads did it. Electricity did it. The...

Data centres could unlock a new wave of economic growth

The South African Human Rights Commission has raised important questions about the human rights implications of data centres at a time when digital infrastructure is becoming increasingly important to South Africa’s future. It’s a conversation we should be...