Oct 26, 2026
For businesses looking to build loyalty among their customers, success ultimately doesn’t hinge on marketing or advertising campaigns or on automation, AI bots and customer experience (CX) platforms, but on the quality of engagement provided by their customer service...
Oct 26, 2026
South African businesses are no longer dealing with isolated shocks. They are operating in a permanent risk environment, and leadership models need to catch up. By Izabela Stofberg, chief underwriting officer at Santam Re. BDO’s 2026 Global Risk Landscape report...
Oct 26, 2026
Sophos has announced the general availability of Sophos AI Defense, which finds the AI tools employees and applications are using, including the ones security teams never approved, and enforces policy wherever they run. Every AI tool an organisation can’t see is a...
Oct 26, 2026
Vertiv and Deloitte Centre for Integrated Research have introduced a collaboration to help enterprises address a critical challenge in moving artificial intelligence from experimentation to production: determining where AI workloads should run and whether the...
Oct 26, 2026
The linear career path is dead. For generations, the trajectory was predictable: study, graduate, land an entry-level job, climb the corporate ladder, and eventually retire. Today, rapid technological shifts, artificial intelligence, and shifting workplace dynamics...
Oct 23, 2026
Businesses have always focused on removing friction from their processes, with faster approvals, quicker responses and more automated decisions being key markers of efficiency. By Professor Yudhvir Seetharam, chief analytics officer at FNB Commercial More recently, AI...
