Jul 12, 2023
While digitisation and automation create many opportunities for businesses to streamline tasks and deliver benefits of ease and convenience to customers, this doesn’t automatically translate to good customer service. By Professor Yudhvir Seetharam: head of...
Jul 11, 2023
As economies around the globe embrace digital transformation, a massive cybersecurity skills gap has emerged. In fact, a report released late last year suggests that an additional 3,4-million people need to be trained in cybersecurity and then hired to have any hope...
Jul 11, 2023
The recent high-profile updates from two well-known retailers regarding the losses associated with challenging ERP implementations have starkly highlighted how South African businesses are squandering billions on large ERP projects. Liesel Grobbelaar, principal...
Jul 11, 2023
As South Africans start to file their tax returns from 7 July, cybercriminals are getting ready too. By Aamir Lakhani, senior security strategist at Fortinet Tax-return time is open season for cybercrime, and it’s likely to be worse this year because so many...
Jul 11, 2023
Intellectual property (IP) encompasses intangible assets that are the result of human creativity such as inventions, literary and artistic works, symbols, names, images and designs used in commerce. And, as we move into an increasingly digital world where the concept...
Jul 11, 2023
As South African companies increasingly explore generative AI projects, they may well find productive applications of the technology are less exciting than the hype suggests. By Kumi Chetty, acting solutions lead at HPE South Africa Recently, the situation around...
