Why CRM projects still fail

While customer relationship management (CRM) solutions have been around for almost two decades, many implementations still fail to deliver the expected value while many new implementations fail from the start. By Chris Fourie, divisional director: enterprise at 4Sight...

Backup, DR crucial for cybersecurity

Although it is unlikely to find two sources that share exactly the same statistics, a host of recent reports, both independent and those sponsored by security experts, place South Africa among the most targeted countries in the world by cybercriminals. By Barry Kemp,...

Smart buildings require smarter networks

As the social conscience of the modern world shifts towards more sustainable, environmentally friendly, and efficient business models, the microscope is being placed on buildings, offices, and the construction and revamp of these. By Michelle Vollet, channel manager:...

Cyber deception technology protects against zero-day threats

As cyber threats become more sophisticated and dangerous, businesses in South Africa need to prioritise their defence strategies to protect their valuable data. By Kate Mollett, regional director: Africa at Commvault Ransomware attacks have increased by 80% year on...

Redrawing boundaries to co-create a new way of work

The world of work has transformed dramatically over the past three years. By Genevieve Koolen, human resources director at SAP Africa Remote and hybrid work environments post pandemic combined with emerging trends such as the Great Resignation and quiet quitting are...

Gen Z shares a blueprint for tomorrow’s resilient economies

The future for the youth population was, unsurprisingly, a key focus at Davos 2023 as policymakers and businesses work to recover from recent unexpected challenges. By Doug Woolley, GM of Dell Technologies South Africa Ongoing issues like the climate crisis, combined...