Great customer experience is a matter of survival

Inflation is on almost everyone’s mind right now. Around the globe, the supply chain issues caused by the Covid-19 pandemic have been compounded by the war in Ukraine and tight labour markets in some countries. By Andrew Bourne, regional manager of Zoho South...

Game launches on Roblox

As part of its annual Black Friday promotion, mass retailer Game is joining the metaverse through a Game-branded Roblox game. The game launched yesterday (21 November), and gives gamers the opportunity to win their share of over R70 000 in vouchers leading up to Black...

Vodacom launches National Relay Service (NRS)

Vodacom has launched a real-time Specific Needs and National Relay Service (NRS), which expands its offerings for deaf, hearing- and speech-impaired customers. “For almost two decades, Vodacom has championed the communication needs of persons with disabilities...

Anglo American, Wits University to transform Planetarium

Anglo American and the University of the Witwatersrand (Wits) have launched a partnership to refurbish, expand, and digitalise the 62-year-old Johannesburg Planetarium into a modern, multidisciplinary research, training, and science education hub. The refurbishment of...

Leveraging AIOPs at the storage layer improves IT focus on business

The current environment is exceptionally challenging for businesses from an IT perspective. By Eric Herzog, chief marketing officer at Infinidat Some of the issues organisations must contend with include lack of time, the need for talent with critical skills, and...