Global recognition for Decision Inc at SAP hackathon

Decision Inc was the second runner up at the recent global SAP Hack2Build rapid prototyping initiative. The annual hackathon, held over eight days in March, is designed to drive early stage inspiration, use case exploration, and technology adoption for SAP partners....

Ransomware reaches new, dangerous levels of sophistication

Once a niche criminal enterprise, ransomware has become big business, complete with R&D departments and sales and marketing divisions. The deeply layered onion that is today’s ransomware attack landscape has been wreaking havoc in large enterprises in South...

The Great Resignation lands on SA shores

The Great Resignation, a term coined by psychologist Anthony Klotz, is a post-pandemic movement that saw a wave of resignations take hold across the United States (US) and other parts of the world. In 2021 alone, more than a quarter of America’s total workforce...

Service bots help you do more with your WhatsApp channel

Digital customer service channels have evolved rapidly over the past two years, prompted by work from home and lockdown requirements. Part of this evolution has been the much stronger emergence of WhatsApp as a customer service channel. Ryan Falkenberg, co-CEO of...

Storage AIOps adds predictive analytics and automation

In an ever-complex technology environment, artificial intelligence for IT operations (AIOps) is increasingly being used to enhance IT operations. By Lourens Sanders, solution architect at Infinidat Harnessing the power of deep machine learning, AIOps delivers the...