Apr 25, 2022
Decision Inc was the second runner up at the recent global SAP Hack2Build rapid prototyping initiative. The annual hackathon, held over eight days in March, is designed to drive early stage inspiration, use case exploration, and technology adoption for SAP partners....
Apr 22, 2022
Once a niche criminal enterprise, ransomware has become big business, complete with R&D departments and sales and marketing divisions. The deeply layered onion that is today’s ransomware attack landscape has been wreaking havoc in large enterprises in South...
Apr 22, 2022
The Great Resignation, a term coined by psychologist Anthony Klotz, is a post-pandemic movement that saw a wave of resignations take hold across the United States (US) and other parts of the world. In 2021 alone, more than a quarter of America’s total workforce...
Apr 22, 2022
Digital customer service channels have evolved rapidly over the past two years, prompted by work from home and lockdown requirements. Part of this evolution has been the much stronger emergence of WhatsApp as a customer service channel. Ryan Falkenberg, co-CEO of...
Apr 22, 2022
In an ever-complex technology environment, artificial intelligence for IT operations (AIOps) is increasingly being used to enhance IT operations. By Lourens Sanders, solution architect at Infinidat Harnessing the power of deep machine learning, AIOps delivers the...
Apr 22, 2022
E-commerce companies and platforms in South Africa experienced a rise in activity and profits triggered by Covid-19 lockdowns and social distancing restrictions in early 2020, while retailers and other businesses that had not previously developed an online presence...