Apr 22, 2022
The human voice can become the organisation’s most valuable asset – understanding it, interpreting it and using it to transform communication, collaboration and business insights. As customers increasingly learn to vote with their feet in competitive...
Apr 22, 2022
Dimension Data is among the top 10 in the LinkedIn Top Companies 2022 findings, listed among industry leaders in the financial and ICT sector in South Africa. Although the company has been running this survey for the past six years, this year was the first time they...
Apr 21, 2022
Powerful international trends are changing the governance and remuneration landscape significantly. This is according to Dr Mark Bussin, exco member of the South African Reward Association (SARA), who says: “These trends are ushering in a profound shift in how...
Apr 21, 2022
Continued economic instability and the normalisation of remote working are pressuring South African organisations to find more effective ways of overcoming the scarcity of in-house software development resources. This is according to specialised software development...
Apr 21, 2022
While the rise of artificial intelligence (AI) was already underway, Covid-19 dramatically accelerated its use and adoption in workplaces globally. Whether AI proves to be a tool for human learning and advancement, promoting broader economic access and inclusion, or a...
Apr 21, 2022
Most organisations are, by now, aware of the fact that customer experience (CX) is a crucial differentiator as much as price or product quality. By Andrew Bourne, regional manager: Africa at Zoho Corporation True to that perspective, 86% of customers who participated...
