Jan 26, 2022
Anyone who wasn’t on board for the great tech boom in 2020 and 2021 would almost certainly have found themselves regretting their choices, as digital transformation continues to gain momentum in 2022. But “experience is everything” in the year ahead....
Jan 26, 2022
South African CISOs are making cyber resilience a top priority again this year, and with good reason: 2022 looks set to be a feeding frenzy for cyber criminals. All indications are that this year could set new records in terms of the volume and ferocity of...
Jan 26, 2022
Gumtree.co.za, has partnered with credit information bureau XDS solutions (part of the EOH Information Services Group) to launch Profile Verification on its platform. This will allow both buyers and sellers to verify their SA ID number with XDS. Facial recognition...
Jan 25, 2022
With the start of the New Year, Cisco has revealed the technology trends that are expected to make a significant impact in 2022 and beyond. Commenting on the trends and predictions, Osama Al-Zoubi, CTO, Cisco Middle East and Africa, said “Technology is always evolving...
Jan 25, 2022
Keeping kids safe online is one of the greatest anxieties of modern parenting. Trying to create limits, impose restrictions and constantly monitor your child roaming free across the uncontrolled, and often dangerous digital landscape is fraught, time-consuming and...
Jan 24, 2022
In the past, speech analytics solutions were an expensive, often out of reach investment for most contact centres. They were usually only accessible by larger contact centres with at least 300 seats and cost upwards of R2-million to implement. Today, this paradigm has...
