When it comes to cybersecurity, 2022 could be a tough year …

While most of the world dealt with the impact and disruption of year two of the Covid-19 pandemic, cybercriminals expanded their activities with ambitious attacks on critical infrastructure. Armed with sophisticated and brute-force attack methods, threat actors...

Ensure ERP success by understanding the journey

Successful ERP implementation can result in multiple benefits for manufacturers and distributors, writes JP van Loggerenberg, chief technology officer at Syspro. In fact, statistics show that the top reasons to implement an ERP solution are to increase efficiencies...

Three Ways to Enhance Endpoint Security with Hybrid Working

The pandemic has brought unprecedented changes to the economy of our country and the world as well as how we work. Hybrid work models are increasingly becoming more of a reality with most of the world going through or having recently gone through the 4th Covid wave....

What does the future hold for customer and contact centres?

The future is murky and challenging but there are some clear trends emerging when it comes to customer experience and the evolution of the contact centre, writes Rod Jones, industry analyst and Callbi brand ambassador. The contact centre conversation. It’s not...

People-driven leadership unlocks long-term value and growth

Despite innovation and change in the finance function, many chief financial officers are taking on this critical leadership role only to continue running the finance function as is. By Dzingira Matenga, MD, chief financial officer and enterprise value for Accenture in...