What we got wrong about customer loyalty

Mar 3, 2022

Earning a customer’s loyalty is critical to business success. It is often far easier (and more cost-effective) to retain existing customers than it is to find new ones, but how exactly do you keep them coming back for more? By James Bayhack , director:...

Look again: CISO in the spotlight

Mar 3, 2022

Kevin Brown, MD of BT Security, examines the continuing rise of cybersecurity to top of the business agenda to become a mainstream business issue. It’s been a little more than a year since we launched our inaugural research titled CISOs in the spotlight, in...

How to protect against phishing attacks

Mar 3, 2022

Since the start of the pandemic, many businesses have shifted to remote work. Cybercriminals saw the opportunity to target businesses’ remote users leaving unprepared businesses vulnerable to cyberattacks. Phishing attacks have become one of the most prominent...

Increase ROI through efficient workplace skills planning

Mar 3, 2022

Workplace skills planning, especially for much-needed ICT skills, is filled with intricacies and acronyms that can make anyone’s head spin. However, if done correctly, the social, financial and cultural benefits of proper planning when diversifying and...

NTT DOCOMO, NEC onboard 5G core with AWS

Mar 3, 2022

NTT DOCOMO and NEC have launched a proof-of-concept (PoC) testing to run NEC’s 5G core network (5GC) service in a hybrid cloud environment that leverages the Amazon Web Services (AWS) cloud using end-to-end cloud- native network architecture. Through the PoC,...