Edge computing – it’s all in the detail

More than ever the speed, reliability and resilience of edge computing can unlock the benefits of the world’s current and quite rapid digital transformation.  Together with the cloud, edge computing is a vital cog in hybrid IT architecture that is enjoying...

2021 contact centre trends in review

2021 has been a bumper year for digital transformation. Businesses have had to rapidly digitise processes to ensure they can continue operating as normally as possible no matter where their employees or customers are. By Nic Laschinger, chief technology officer of...

Telecom infrastructure trends for 2022

A new approach to towers, growth of neutral hosts, and an expansion of private networks: these are three strong trends to consider in telecom infrastructure for next year. Fergal Lawlor, CEO at antenna solutions provider Alpha Wireless, unpacks what we can look...

Data centre risks: how to protect the backbone of your business

Data centres are the invisible but essential backbone of any modern business. Companies throughout the world have shifted to remote working, depending on cloud storage and cloud-based software as a service (SaaS) solution to ensure business continuity through the...

How Covid has changed payment behaviour

Covid is many horrific things, but it is also an accelerator of progress. Perhaps we would have got to the same place eventually, but it would have taken years. Compare this to the mere weeks it took us to globally adapt to remote work. By Kim Furman, marketing...