The importance of high-density in datacentre infrastructure

The high-density datacentre packs far more punch for the modern business, and within improved sustainability and cost targets, writes Conrad Kock, principal practice head: intelligent infrastructure at Dimension Data. The rapid digital transformation move to cloud...

Adopting a multi-channel contact centre strategy is key for MNOs

Most customer facing businesses today have recognised the need to digitally transform and adopt customer engagement solutions that will enhance customer experiences well as market competitiveness, and Mobile Network Operators (MNOs) are no different in this sense. By...

Face value: the ethics of facial recognition biometrics

The average person has a whopping 100 passwords that they use to access their various online accounts, a study by NordPass reveals. With the key to keeping all these accounts secure, being passwords that are long, complicated and hard to guess, the result is that they...

Global recognition for Decision Inc at SAP hackathon

Decision Inc was the second runner up at the recent global SAP Hack2Build rapid prototyping initiative. The annual hackathon, held over eight days in March, is designed to drive early stage inspiration, use case exploration, and technology adoption for SAP partners....

Ransomware reaches new, dangerous levels of sophistication

Once a niche criminal enterprise, ransomware has become big business, complete with R&D departments and sales and marketing divisions. The deeply layered onion that is today’s ransomware attack landscape has been wreaking havoc in large enterprises in South...

The Great Resignation lands on SA shores

The Great Resignation, a term coined by psychologist Anthony Klotz, is a post-pandemic movement that saw a wave of resignations take hold across the United States (US) and other parts of the world. In 2021 alone, more than a quarter of America’s total workforce...