Feb 16, 2022
There is a common misconception that the mining sector cannot conduct environmental stewardship, but Exxaro has proven otherwise, argues Abel Sakhau, environment and climate change manager. Climate change is undoubtedly one of the defining global challenges of our...
Feb 16, 2022
The situation in Ukraine continues to fluctuate, and US intelligence sources are advising that Russia is preparing for an imminent invasion. By Lior Div, CEO and founder of Cybereason Cyberattacks have already been observed in the conflict, and I expect diversions,...
Feb 15, 2022
Fibre Network Operator (FNO), Evotel, has started a podcast, covering a range of subjects around fibre-to-the-home. New podcasts are available each week on Mondays on the Evotel Website or listeners can choose their favourite podcast app here. “We felt that it was...
Feb 15, 2022
Containerisation has become a massive trend not only in software development, but for any enterprise looking to scale its operations. In fact, according to Benjamin Coetzer, director at Routed, containerisation will redefine the cloud. “Enterprises are embracing...
Feb 15, 2022
In the past two years, the way in which we work has changed dramatically. The Covid-19 pandemic has forced organisations across the board to lower costs, restructure, and rapidly evolve to remote working models. This trend is set to continue in 2022, as companies...
Feb 15, 2022
Customers touch the organisation from multiple points: websites, SMS, WhatsApp, live chats, bots, social media, email and the contact centre. Every one of these touchpoints is a data treasure trove, offering insights into customer behaviour, product issues, service...