Domain name system industry qualification coming soon

The .ZA Domain Name Authority (ZADNA) and the Media Information and Communication Technologies Sector Education and Training Authority (MICT SETA) have entered into a partnership agreement that will see accreditation of a formal skills development programme for the...

Cloud, IoT and big data come together to add value

Cloud computing has, without doubt, become the pervasive computing theme of the 21st century. Now, organisations around the world are starting to roll out the application use cases that cloud computing enables, including the Internet of Things (IoT), Industrial IoT...

Why ERP projects fail

ERP systems require a certain level of planning and co-ordination to build and maintain. Unfortunately, many ERP projects ultimately fail as they are driven by short-term goals that have little relevance to the long-term success of an organisation. By Mark Wilson,...

Is chat commerce the future of customer engagement?

Simply defined, chat commerce enables consumers to make purchases, engage a service or get support, via their mobile phones, using the chat app of their choice. The global pandemic and the need for business to digitise even faster than anticipated has seen consumers...

Immediate response helps to prevent banking fraud

If you are like any normal South Africa, you approach intersections labelled high crime or high smash and grab zone with an overabundance of caution and the same applies to any intersection where there are a lot of people loitering around your vehicle. The last thing...

Applicants want ICASA to make more time for interim transformation

Some Internet service providers (ISPs) are concerned about the timing of interim transformation requirements, suggesting that April 2022 does not give them enough time to establish effective agreements. ISPs are required to have 30% broad-based black economic...