Apr 5, 2013
Metadata is the universe in which all data, information and process objects exist, and it is through metadata that data architectures can enable flexible data and processing usage models that are required for using and managing big data. It implies that any data store...
Apr 3, 2013
In a business environment where prices and products are so alike, a company’s data and how it is used is one of the last remaining differentiators between mediocrity and excellence, says Dr Tracy Dunbar, director of BITanium Analytics. In days gone by, business...
Mar 27, 2013
Workforce optimisation (WFO) helps companies improve the efficiency and effectiveness of their customer interactions through solutions that capture interactions across all channels, analyse to reveal insights, and drive actions that impact business results and the...
Mar 18, 2013
People can learn a surprising amount from animals, as Chester Liu, director of product sales enablement at QlikView, discovered recently on his first safari trip in South Africa. Consider for example the collaborative relationship between the zebra and giraffe, and...
Mar 18, 2013
Social media, expansion of the Internet and the ubiquity of computers has allowed companies to capture vast sets of data about their customers. Managed correctly, this data can allow companies to refine their marketing efforts and offer a greater degree of...
Mar 14, 2013
A majority of employees have yet to use BI in organisations that have implemented it and the adoption rate or percentage of people who use it has changed little since as far back as 2007. In the past two years BI vendors have also gone to some trouble to increase...
