May 31, 2018
As a small ripple can create a wave so can a company culture focused on service delivery transform an economy, writes Adnan Theba, sales consulting director at Oracle EMEA. The past few years have been categorised by significant changes in the technology landscape...
May 11, 2018
Many brands remain obsessed with creating mobile apps. This not only defies trends that point to increasing consumer app apathy, but can exclude a sizeable portion of your customers in emerging economies, writes Pieter de Villiers, group CEO at Clickatell. Companies...
Mar 23, 2018
For the first time in a while, April doesn’t have too many public holidays, as Easter falls at the end of March this year. This is giving businesses an extra window to drive revenue, in a month that is typically quiet and less than stellar when it comes to...
Mar 20, 2018
Quinton Pienaar, lead: customer engagement and salesforce at PwC South Africa, asks whether focusing on the customer is the way to survive the technology storm. A couple of years ago, you couldn’t walk into a boardroom without stumbling over big data. Today,...
Mar 16, 2018
Polyflor South Africa is a vinyl flooring and building protection solutions company that services architects and commercial clients within the healthcare, commercial, education, retail and hospitality sectors. With product ranges in the thousands, sales and service...
Mar 5, 2018
Mobile is increasingly becoming the channel of choice for brand engagement, especially amongst younger generations who rely on their smartphones during their shopping journey. However, many brands have invested heavily in apps which are not delivering real return on...
