Costly last-mile delivery challenges e-commerce

Last-mile delivery is one of the costliest areas of the supply chain. The combination of multiple delivery routes, packing and packaging, and dispatch waiting times saddles ecommerce businesses with prices that, on average, range from R90 to R900 per package....

What you need to know about SARS’ increased online duties

The clothing and textile industry has faced widescale criticism for controversial Environmental, Social and Governance (ESG) practices. South African consumers may imagine themselves to be far from the hub of these issues, but we are all participants in the global...
Are your data dashboards smoke and mirrors, or delivering real value?

Are your data dashboards smoke and mirrors, or delivering real value?

Almost all studies show that 90% of information is transmitted to the brain visually, so it is little wonder that data visualisation has become so important as an ecommerce business intelligence tool. As consumer demand increases with the advent of new technologies,...

Smart shipping software aids environmental sustainability

The findings of PwC’s inaugural Voice of the Consumer Survey paint a clear picture of consumers’ changing attitudes towards goods that are responsibly sourced and do no harm to the environment. The findings, released by the professional services...

Can local ecommerce sites match up to global giants?

It is the question everyone has been asking since Amazon.co.za officially went live in South Africa earlier this year: Can homegrown ecommerce businesses compete against global juggernauts? As described by World Wide Worx in its “Online Retail in South Africa...

Reliable delivery key to good customer experience

Providing a reliable and trustworthy delivery solution is the key to ensuring an exceptional customer experience. When customers can count on timely and accurate deliveries, their confidence in your business grows, leading to increased satisfaction and long-term...