Lessons from running e-commerce across Africa

Lessons from running e-commerce across Africa

South African brands have been handed a reprieve in the United States, but not certainty. The African Growth and Opportunity Act (AGOA), the US trade programme that has given eligible sub-Saharan African countries duty-free access to the American market since 2000,...
SA’s e-commerce boom hides a profit crisis

SA’s e-commerce boom hides a profit crisis

South Africa’s e-commerce sector is booming. The market is on track to surpass R130-billion in turnover this year. Local online sales are growing at roughly 20% and the sector handles over 100-million shipments annually. According to World Wide Worx, online shopping...
Payments are costing online businesses more than they think

Payments are costing online businesses more than they think

As Africa’s digital payments market grows, ecommerce businesses need to treat checkout as part of the customer experience, not just the final step in a sale Jonatan Allbäck, CEO and co-founder of NjiaPay Nobody builds an online store hoping customers will give up at...

SA businesses must become ‘unmissable’ to AI

It has happened before. Physical commerce brought products closer to consumers through stores, malls and distribution networks, making access easier and more immediate. By Adheesh Ori, customer and growth lead for consumer goods and services: retail and automotive at...