Apr 11, 2016
The digital shopping experience has transformed how we engage with brands and make decisions. However, our natural instinct to turn to others for recommendations still prevails. Consumers might ask friends or family, but increasingly they check out online communities...
Feb 24, 2016
E-commerce is a tool that every business can take advantage of – from a single entrepreneur running a small business by himself to an enterprise with a larger number of employees. This is because it now encompasses a spectrum of payment systems; from paying via...
Feb 2, 2016
As South African retailers move to capitalise on a rapidly expanding online shopper base, they need to ensure that their systems support a consistent shopping experience, or they risk losing customers, says Riverbed Technology. By Wimpie van Rensburg, country manager:...
Jan 26, 2016
Delivering a world-class customer experience is the key ingredient to becoming a leader in e-commerce. This is especially the case in smaller economies like South Africa where customers are more valuable and need to be treated with great care. This is according to SA...
Dec 21, 2015
It is the busiest time of the year in many retail industries, and there is a substantial uptick in customers looking to spend money. The National Retail Federation notes that online shoppers are expected to spend $105-billion during the 2015 holiday season. The...
Dec 21, 2015
The last few years have not been easy for South African clothing retailers. A sluggish economy, increased competition from foreign chains, and the growing prominence of online retailers have chipped away at their dominance in the local apparel market. Despite...
